All our clothing is handmade to order. Once your order is placed your garment is cut and manufactured. This means we can't offer full refunds at the moment but your items can be exchanged as long as you contact us within 14 days of receipt. This does not include custom made-to-measure items in which case all sales are final.
Clothing must be returned to us unworn and with labels attached.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.
Our return address:
Colton Road East
Please contact us on firstname.lastname@example.org to arrange a return or exchange.